Course Certified By:

Introduction

Effective credit management and debt collection are critical for the financial health and sustainability of any business.
This comprehensive 5-day course is designed to equip participants with the necessary knowledge, skills, and strategies to proficiently manage credit risks, optimize cash flow, and implement successful debt collection practices.
Through interactive sessions, real-world case studies, and practical exercises, participants will gain insights into best practices in credit management and debt collection, enabling them to enhance organizational profitability and minimize credit-related losses.
This course offers a comprehensive exploration of credit management and debt collection, providing participants with practical skills and knowledge to enhance their effectiveness in managing credit risks and optimizing debt recovery processes.

Objectives

• Understand the fundamentals of credit management and debt collection.
• Identify key elements of effective credit policies and procedures.
• Assess and mitigate credit risks through strategic decision-making.
• Develop strategies for improving cash flow and reducing bad debt.
• Implement best practices for efficient and ethical debt collection.
• Enhance communication and negotiation skills in debt recovery processes.
• Utilize technology and data analytics to optimize credit management processes.

Who Should Attend?

This course is ideal for professionals involved in credit management, finance, accounting, collections, and risk management. It is suitable for individuals at all levels of experience, including:
• Credit Managers
• Finance Managers
• Accounts Receivable Managers
• Collections Officers
• Credit Analysts
• Risk Managers
• Small Business Owners

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Course Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm